Privacy Policy

Effective date: September 29, 2026

B&K Home Services, LLC ("B&K Home Services," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit bkhomeservice.com (the "Site"), contact us, request an estimate, sign up for our emails or text messages, or hire us for work, and how we use and protect that information.

Information We Collect

Information you give us. When you fill out a form, call, text, email, request a quote, or sign a work agreement, we may collect your name, phone number, email address, service or property address, details and photos of your project, scheduling preferences, and any other information you choose to share. If you are a property manager or business client, we may also collect your company name, property or unit details, and access instructions.

Payment information. Payments are handled by third-party payment processors. We do not store full credit card or bank account numbers on our systems.

Information collected automatically. Like most websites, our Site (hosted by Squarespace) automatically collects certain information when you visit, such as your IP address, browser and device type, pages viewed, referring website, and general location. This is collected through cookies and similar technologies.

Information from others. We may receive your information from referral sources, property managers or landlords who request work at a property you occupy, review platforms, and business partners.

How We Use Your Information

  • To respond to your inquiries and provide estimates and quotes

  • To schedule, perform, and follow up on work

  • To send invoices, process payments, and keep business records

  • To send appointment reminders, project updates, and service-related messages

  • To send news, offers, and updates if you have opted in (you can opt out at any time)

  • To improve our website, services, and customer experience

  • To comply with legal obligations and protect our rights

Text Messaging (SMS)

If you provide your mobile number and agree to receive text messages from B&K Home Services, we may send you texts about your inquiry, estimates, scheduling, appointment reminders, project updates, invoices, and, if you have separately opted in, occasional promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The information-sharing practices described elsewhere in this policy do not apply to your mobile number or SMS consent, except with service providers (such as our messaging platform) that help us deliver the messages you requested.

How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business, including with:

  • Service providers who help us operate, such as website hosting, email, scheduling, messaging, payment processing, accounting, and customer management tools

  • Subcontractors and suppliers when needed to complete your project

  • Property owners or managers connected to work at a property, when that work was requested by them

  • Legal and safety purposes, when required by law or to protect our rights, customers, or others

  • Business transfers, if our business is sold, merged, or reorganized

Cookies and Analytics

Our Site uses cookies to keep it working properly and to understand how visitors use it. Our website platform, Squarespace, may collect analytics data on our behalf. You can set your browser to refuse or delete cookies, though some parts of the Site may not work as intended.

Data Retention

We keep your information for as long as needed to provide our services, maintain business, warranty, and tax records, resolve disputes, and meet legal requirements. When it is no longer needed, we delete or securely dispose of it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

  • Email: Use the unsubscribe link in any marketing email.

  • Text messages: Reply STOP to any text to opt out.

  • Access, correction, or deletion: Email us at contact@bkhomeservice.com to request a copy of, correct, or delete your personal information. We may need to keep certain records as required by law.

Children's Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

Our Site may link to other websites, such as review sites or social media. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

B&K Home Services, LLC
Fayetteville, Arkansas
Phone: (479) 222-1988
Email: contact@bkhomeservice.com